General Manager Optical JobChicago, IL

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Why You'll Love This Job

Our team is growing! We're looking for a communicative and customer service-oriented General Manager to oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.

When you join Big City Optical, you become part of a collaborative team in a relaxed atmosphere that shares your passion for providing care with a personal touch to the members of our community.

Benefits Include:
  • Paid Time Off
  • Medical, Dental, & Vision Insurance
  • 401K Plan with 10% Matching!!
  • Employee Discounts
  • Free Annual Exam!
Bring your exceptional optical skills and build a career you love by joining the Big City Optical team.  Apply for our General Manager job today at our South Andersonville location!

General Manager Job Responsibilities

  • Recruit, train, and supervise retail staff

  • Set sales targets and motivate staff to meet those goals

  • Lead staff meetings to ensure all associates stay informed

  • Manage store budgets and maintain financial records

  • Oversee stock levels and order new items when required

  • Address customer complaints and issues in a professional, timely manner

  • Handle staff conflicts, complaints, and problems

  • Collaborate with marketing to prepare various promotional materials and in-store displays

  • Ensure compliance with various health and safety regulations

  • Collaborate with the executive team and company headquarters to ensure store location lives up to standards 

Skills & Qualifications

General Manager Requirements and Qualifications

  • Experience working in an optical environment, ideally in a supervisory role

  •  Excellent interpersonal skills

  •  Customer service mindset

  •  Confidence in leading and directing a team of associates

  •  Strong organizational and time management skills

  • Strong leadership, management, team building, and problem-solving abilities

  •  Capability to thrive in a fast-paced and oftentimes high-pressure environment

  • Quantitative and analytical knowledge to properly manage cash and financial records • Understanding of basic business management functions

  • Enthusiasm and a positive attitude

  • Minimum of a high school diploma. Associate's or bachelor's degrees preferred

  • Proven competencies in effective communication and management

  • Willingness to learn and tackle new challenges
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Job Number: 115487

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