Assistant Manager Optical JobWilmette, IL

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Why You'll Love This Job

Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class vision services? Join the Big City Optical team today in this Assistant Manager position at our Plaza del Lago/Chicago location!

In this role, you must be organized, self-motivated, detail oriented and customer service focused. You will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first.

When you join Big City Optical, you become part of a collaborative team in a relaxed atmosphere that shares your passion for providing care with a personal touch to the members of our community.

Benefits Include:
  • Paid Time Off
  • Medical, Dental, & Vision Insurance
  • 401K Plan with 10% Matching!!
  • Employee Discounts
  • Free Annual Exam!
Bring your exceptional optical skills and build a career you love by joining the Big City Optical team.  Apply for our Assistant Manager job today!


Assistant Manager Responsibilities

  • Assist general manager in organizing, planning, and implementing strategies

  • Coordinate operations and ensure schedules and objectives are met

  • Supervise and motivate staff

  • Interpersonal and mediation skills

  • Monitor retail operating costs, budgets, and resources

  • Communicate with clients and evaluate their needs and specifications

  • Create reports, analyze and interpret retail data

  • Drive recruitment process, training, and development

  • Secure adherence to company's policies and guidelines

  • Assist clients with frame selection

  • Educate on lens options

  • Proactively listen to clients and look for opportunities to exceed their expectations

  • Process payments along with modest data entry

Skills & Qualifications

Assistant Manager Requirements and Qualifications

  • High School diploma or equivalent experience

  • Experience in retail service or sales

  • Experience working in an optical dispensary (required)

  • Excellent customer service

  • Multilingual preferred (fluent in English and Spanish)

  • Basic computer skills, aptitude to quickly learn our software programs

  • Ability to effectively train and motivate sales associates

  • Excellent organizational, problem-solving, project management and communication skills

  • Solid fashion sense and awareness of designer brands

  • Happy, positive, and collaborative personality
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Job Number: 131475

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